Privacy Policy

We collect and process various types of information, including:

• Personal Information: Information such as your name, email address, phone number, and payment details.
• Usage Data: Information on how you interact with our website and services, such as IP addresses, browser types, pages visited, and time spent on pages.

We use the information we collect for purposes including:

• Providing and improving our financial coaching services.
• Personalising user experience and content.
• Communicating with you regarding your inquiries, bookings, or account updates.
• Processing payments and preventing fraud.

We process personal data based on:

• Consent: You have provided consent for us to process your data.
• Contractual Obligations: Processing is necessary to fulfill our contract with you.
• Legitimate Interests: We process data for legitimate business purposes, such as improving our services.

We do not sell or share your personal information with third parties, except in the following situations:

• Service Providers: We may share information with third-party vendors (e.g., payment processors) to perform services on our behalf.
• Legal Requirements: We may disclose information when required by law or to protect our rights.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We implement appropriate technical and organisational measures to protect your data. However, please be aware that no data transmission or storage method is entirely secure.

Under GDPR, you have the following rights:

• Access: Request a copy of the information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, under certain conditions.
• Objection: Object to processing your data for certain purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [contact email].

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie preferences through your browser settings.

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@fincoach.org.uk
• Phone: +44 7375 872 034